Customer Connect, ano online hub which launched today, allows customers to connect with other customers within their water supply scheme to see water available for trading.

Seqwater Manager Commercial and Customer Direction Lisa Welsh said the idea of Customer Connect came from customers themselves.

“The concept is intended to benefit customers by providing a platform for those with too much water, looking to sell onto others within their scheme,” Ms Welsh said.

“While customers looking for more water can find sellers in one place.

“Seqwater has listened to customers and I am proud to see Customer Connect come to fruition.”

Ms Welsh said it was important for customers to know Seqwater isn’t acting as a water broker, but rather an administrator of the platform.

“This is purely a free platform for customers to connect with each other, for the benefit of all customers and their individual water requirements,” she said.

“Customers will need to register to be able to access the private platform and can then place an ad to buy or sell.”

Advertisements and applications to the forum will be monitored and approved at each step by Seqwater’s irrigation team, keeping privacy of all users at the forefront.

Ms Welsh said feedback from customers was already promising for Customer Connect.

“Customers are at the heart of everything we do,” she said.

“We want to make it easier for our customers to trade water by providing a platform for connection.”

Customer Connect is a free forum and exclusive to Seqwater customers. To register please go to: https://yourseqwater.com.au/ and ensure you select ‘yes’ when asked if you are a customer.